The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was impressively spacious, offering plenty of room to relax and unwind during my stay.” view full review
Fresh Breakfast
“The continental breakfast included fresh fruit, which was a refreshing way to start the day.” view full review
Relaxing Amenities
“The swimming pool and sauna provided a great way to unwind after a long day of exploring.” view full review
Convenient Amenities
“With two restaurants on-site, dining options were both convenient and enjoyable, perfect after a busy day.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Baggage storage
Locker room
Elevator
Coffee shop
Sports & Fitness
Fitness center
Squash
Services
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Kids club
Spa & Leisure
Indoor swimming pool
Beach umbrellas
Sun loungers
Spa & wellness center
Sauna
Room features
Air conditioning
Mini-bar
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Avenida Zaki Narchi 500,
São Paulo,
Brazil,
02029000,
Sao Paulo
Map view
street view
Avenida Zaki Narchi 500,
São Paulo,
Brazil,
02029000,
Sao Paulo
City landmarks
Museums
Pinacoteca do Estado de Sao Paulo
1.8
mi
Mall
Paulista Avenue
4.1
mi
Market
Mercado Municipal de Sao Paulo
2.2
mi
Museums
Art Museum of San Paulo
4.1
mi
Events
Expo Center North
4000 ft
Mall
Shopping Center Norte
2700 ft
Events
Sala Sao Paulo
2.0
mi
Events
Catavento Museum
2.3
mi
Events
Latin America Memorial
2.9
mi
Avenida Cruzeiro do sul (Carandiru Metro Station) 2611
Open Museum of Urban Art
2100 ft
Museums
Museu Penitenciaria Paulista
2600 ft
Museums
Museum of Sacred Art
1.5
mi
Youth Park
3900 ft
Museums
Gaetano Ferolla Museum of Public Transport
5100 ft
Parks
Jardim da Luz
1.7
mi
Libraries
Biblioteca de Sao Paulo
3000 ft
University
Sant'Anna University
3300 ft
Mall
Shopping Lar Center
2200 ft
Igreja Paz e Vida
2300 ft
Convention Center
Centro Cultural Banco do Brasil
2.6
mi
Paulista Penitentiary Museum
2500 ft
Events
Urban Studio
2700 ft
Broadway Theatre
Alfredo Mesquita Theater
2700 ft
Santos-Dumont 14-bis
3100 ft
Avenida Olavo Fontoura 1209
Anhembi Convention Center
2.1
mi
Portuguese Stadium
3300 ft
Events
Anhembi Parque
1.4
mi
Unip
3700 ft
Racionalismo Cristao
3800 ft
Galeria Center Santana
4000 ft
Nearby
Museums
Museu Penitenciaria Paulista
1100 ft
Restaurants
Pizzaria Santos Adonay
1600 ft
Rua Antonio dos Santos Neto 110 Carandiru
Andiamo Ristorante
2100 ft
Travessa Casalbuono 120 Shopping Center Norte
T.G.I Fridays
1700 ft
Travessa Casalbuono 120 Store 025 - Shopping Center Norte - Vila Guilherme
The Fifties
1900 ft
Travessa Casalbuono 120 Shopping Center Norte
Olive Garden Shopping Center Norte
2500 ft
Travessa Casalbuono 120 Vila Guilherme - Shopping Center Norte
Trattoria do Guappo
2900 ft
Travessa Casalbuono 120 Shopping Center Norte - Loja 410
Restaurante Emir
2900 ft
Travessa Casalbuono 120 Shopping Center Norte
Bacio di Latte
2300 ft
Travessa Casalbuono 120 Vila Guilherme
America Shopping Center Norte
3000 ft
Travessa Casalbuono 120 : Lj 914C
Munique
3100 ft
Travessa Casalbuono 120
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
good food
convenient location
lack of amenities
cold room design
7.2/10
Very good
Rooms
7.5
Location
7.4
Service
7.7
Dining
7.0
Guest reviews
7.2/10
based on 10 reviews
4/5
based on 1618 reviews
8.4
8.4/10 based on 1922 reviews
#68 of 403 hotels in Sao Paulo based on Tripadvisor
Martin
United States of America,
March
2024
7.0/10
The hotel rooms were nice and spacious, clean with fast Wi-Fi services, but a bit tired. The service was a mix; while staff were extremely friendly and helpful, in some instances, they were slow and unpleasant. The location was convenient for shopping but not great if you don't have a car. The dining experience was decent, though staff seemed a bit lost. Overall, a comfortable stay with some minor drawbacks.
Rooms
8.0
The rooms were nice and spacious, clean with fast Wi-Fi services, though a bit tired.
Service
7.0
The staff were extremely friendly and helpful, but service could be slow and unpleasant at times.
Location
6.0
The location was convenient for shopping, but not ideal if you don't have a car.
Dining
7.0
The dining experience was decent, but staff seemed a bit lost with their routine.
Facilities
7.0
The hotel offered standard facilities with no major issues.
Christopher
United States of America,
January
2024
6.8/10
Upon arrival, the room was not as clean as expected, lacking free water or a tea maker, but it was of good size. The service at the gym was highly disappointing with staff rudeness. Located near Campo de Marte airport, the hotel is close to an exhibition center and shopping mall. The food quality was surprisingly good, especially the grilled sandwiches. Despite these positives, the room design was cold and the lack of essential amenities was noticeable.
Rooms
7.0
The room, although spacious, was not up to international Novotel standards in terms of cleanliness and amenities.
Service
5.0
I was merely shocked at the rude behavior of the staff at the gym, notably switching audio channels without considering guests. Such behavior is unacceptable.
Location
8.0
The hotel's location near Campo de Marte airport provides convenience for activities like attending the Sao Paulo Indy 300 race at Anhembi Indycar Circuit.
Dining
9.0
The food quality exceeded my expectations, especially the delicious grilled sandwiches.
Facilities
6.0
Overall, the facilities at the hotel were decent, though the absence of certain basic amenities was noticeable.
good food
lack of amenities
Nathan
United States of America,
January
2024
7.6/10
My stay at the hotel was mixed. The rooms were a decent size with good beds and nice bathrooms, but not as clean as expected. It was disappointing not to have free bottles of water or a tea maker in the room for a 4+ star hotel. The service was professional and courteous overall, but I did encounter a lack of English-speaking staff. The location was excellent with easy access to the metro and shopping areas, although some areas needed cleaning and more comfortable lounges. The dining experience was adequate, especially the omelette at the egg station, but I missed having a good tea option. The facilities were satisfactory, but there were improvements needed for the lounging areas and a more inviting atmosphere.
Rooms
7.0
The rooms were of a decent size, with good beds and nice bathrooms, although not as clean as expected. Lacking free bottles of water or a tea maker was a letdown for a 4+ star hotel.
Service
8.0
The service was professional and courteous, but I did notice a lack of English-speaking staff at times.
Location
8.0
The location was good, with easy access to the metro and shopping areas, but some parts needed cleaning and more comfortable lounges.
Dining
8.0
The dining experience was good, especially the omelette at the egg station, but the lack of a proper tea option was a downside.
Facilities
7.0
The facilities were decent, with room for improvement in the lounging areas and overall atmosphere.
Sandra
United States of America,
December
2023
7.4/10
The hotel is conveniently located near the Campo de Marte airport, making it stylish and easily accessible. While the rooms have good space and avoid cramming luggage in corners, the noise from nearby lifts could be bothersome at times. The dining experience is pricey and falls short in value. However, the location is trendy and close to a major shopping center, offering a variety of options for guests.
Rooms
8.0
The rooms are spacious and well-designed, ensuring luggage fits comfortably without feeling cramped.
Service
7.0
The staff could improve in providing luggage storage solutions and English-speaking assistance, but overall, they are attentive and serve guests well.
Location
9.0
The hotel's stylish location directly in the path of Campo de Marte airport's runway adds a unique touch to the stay. Additionally, being close to a large shopping center enhances convenience.
Dining
6.0
The dining options are expensive and don't offer the best value for money, although the freshly prepared dishes are satisfactory.
Facilities
7.0
The hotel provides essential facilities that meet the basic requirements, although improvements in pricing could enhance the overall guest experience.
Thomas
United States of America,
August
2023
7.8/10
I had a pleasant stay at this hotel. The rooms were big, clean, and comfortable, and having free Wi-Fi was a bonus. However, there was a slight smell in the room, possibly from the carpet.
Rooms
8.0
The rooms were big, clean, and comfortable with free Wi-Fi, always a good thing. There was a slight smell and issues with the carpet.
Service
9.0
The service from the staff was professional, courteous, and they spoke multiple languages. The receptionist was very helpful even before being asked for assistance.
Location
6.0
The location was convenient to reach Sao Paulo, Carrefour, and Expo Norte Sao Paulo. However, the immediate surroundings seemed a bit dodgy with low-income apartments and a somewhat low-end feel.
Dining
7.0
While the dining options were adequate, the highlight was the excellent omelette from the egg station. However, the overall dining experience could use improvement.
Facilities
9.0
The hotel offered a range of services including room service, dry cleaning, housekeeping, laundry, valet parking, and a welcome drink. The facilities were modern and convenient.
Free Wi-Fi
Carpet smell
Amy
United States of America,
July
2023
7.2/10
My stay at the hotel had its ups and downs. The rooms were clean and well-outfitted but lacked warmth in both temperature and design, falling short of international Novotel standards. The service was a mix of extremely courteous and helpful interactions alongside some slow and unpleasant experiences. The location was convenient, near a large shopping mall with good restaurants but also bordered by low-income apartments giving a somewhat dodgy feel. The dining options were adequate, with a standout egg station serving excellent omelettes, but priced on the higher side without matching value. The facilities offered were satisfactory overall.
Rooms
7.0
My room was clean and spacious enough, boasting a very nice bathroom. However, it felt very cold and sparsely furnished.
Service
7.0
The staff was a mix of extremely friendly and helpful individuals who spoke excellent English, but encounters with some were notably slow and unpleasant.
Location
8.0
The hotel's location was convenient, situated next to a large shopping mall with good restaurant options.
Dining
7.0
The dining experience was good, despite some staff appearing a bit lost with their routines.
Facilities
7.0
The facilities were satisfactory during my stay.
clean
cold design
John
United States of America,
July
2023
7.4/10
The hotel rooms were decent with ample space, lighting, and comfort. They were clean and well-outfitted. However, the temperature was cold, and the design did not meet international Novotel standards.
Rooms
7.0
The rooms felt like new and were spacious and comfortable, with good lighting.
Service
9.0
The service was really great and helpful. The staff was very courteous and helpful throughout my stay.
Location
8.0
The hotel is directly in the axe of the runway of the Campo de Marte airport, which could be exciting for aviation enthusiasts. It's also close to a supermarket, making it convenient for guests.
Dining
6.0
The dining experience was average, but the egg station made a great omelette.
Facilities
7.0
The facilities were adequate but could be improved to meet higher standards.
clean
cold temperature
Eugene
United States of America,
June
2023
7.4/10
The hotel was superbly located, surrounded by many fashion stores, restaurants, and utilities. The rooms were spacious and comfortable, although not as clean as expected, with a lack of complimentary water or tea-making facilities. The service was professional and courteous, with multilingual staff, but some inconsistencies like forgetting soap replacement. The location was perfect for exploring the city center and conveniently close to a large shopping mall. The dining experience offered good variety, especially at the egg station. The facilities were adequate, with room for improvement.
Rooms
7.0
The rooms were spacious and comfortable but lacked cleanliness and complimentary water or tea-making facilities.
Service
8.0
The service was professional and courteous, with multilingual staff, although there were occasional lapses like forgetting soap replacement.
Location
9.0
The hotel's location was perfect for exploring the city center and conveniently close to a large shopping mall.
Dining
7.0
The dining offered good variety, especially at the egg station, but there is room for improvement.
Facilities
6.0
The facilities were adequate, with potential for enhancement.
Bob
United States of America,
June
2023
7.0/10
The hotel offers very spacious rooms compared to city center accommodations, though not as clean as expected for a 4+ star hotel. The absence of free water bottles or a tea maker in the room was peculiar. On the plus side, the room was nice, clean, and equipped with fast Wi-Fi services. It was spacious with a beautiful bathroom but felt cold and sparsely furnished.
Rooms
7.0
The room was nice, clean, and had fast Wi-Fi services. It was spacious enough with a very nice bathroom, but it felt very cold and sparsely furnished.
Service
9.0
The service at the hotel was great. The staff were extremely friendly and helpful, speaking excellent English.
Location
6.0
The location was not excellent as a car is needed to stay here, but it was good for proximity to the expo grounds.
Dining
7.0
The dining experience was nice, but the staff seemed a bit lost with their routine. The traditional local cakes were a highlight.
Facilities
6.0
The hotel lacked additional facilities like a porch or urban garden and appeared to have limited space options. Nevertheless, the existing facilities were satisfactory.
George
United States of America,
May
2023
7.6/10
The hotel rooms are very spacious and big compared to the ones in the city center, offering great bathrooms and amazing hot showers. The service provided by the staff is simply great, characterized by very friendly, efficient, and competent people. The location, although not ideal for those without a car, is good within easy access to the metro and shopping areas. The dining experience is awesome, offering a variety of options, but the lack of tea might be noted. The facilities are well-equipped and maintained.
Rooms
9.0
The rooms were big, clean, and comfortable.
Service
9.0
The staff was really great and helpful.
Location
6.0
The location is not great; you would need a car to stay here, which we had.
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